Every message answered. Every lead captured. No one left waiting.

Vertuvo chatbots answer enquiries the moment they arrive — on your website, WhatsApp, or social channels — qualify the lead, and book the appointment, without your team being involved. Available around the clock, across every channel your customers use.

Can you help me book an appointment?

Absolutely! What date and time work best for you?

Tomorrow at 2 PM.

I’ve booked your appointment for tomorrow at 2 PM. You’ll receive a confirmation shortly.

Ask Me Anything

Your chatbot works while you don't

Every message that comes in after hours, during a busy period, or while your team is with another client gets a response immediately. A Vertuvo chatbot qualifies the enquiry, answers the question, and routes the outcome to your team with everything they need to follow up. No delays. No dropped leads.

What happens when the chatbot doesn't know the answer?

It doesn’t guess. When a question falls outside its training, your Vertuvo chatbot says so honestly and either takes a message for follow-up or routes the conversation to a human team member — with the full conversation history attached. Your customer never hits a dead end, and your team always has context.

See it working in your industry — book a demo.

Choose the right chatbot for your business

Choose a plan that fits your goals and start automating customer conversations instantly. All plans include a full build, training on your business information, and a testing period before go-live. The right plan depends on your channels and how complex your customer conversations are.

Foundation

For businesses that want to answer website enquiries and book appointments automatically.

$997

Core Capabilities:
Single channel deployment (website or Messenger)
Answers up to 30 FAQs with natural language understanding
Custom greeting and branding aligned to your business
Live handoff to your team when human support is needed
Also includes: Mobile and desktop optimised widget · Basic AI/NLP for question variations · 1 round of revisions
Delivery: 7–10 business days

Growth

For businesses that need lead qualification, CRM integration, and multi-step conversation flows.

$1,997

Everything in Foundation, and:
Multi-step conversation flows for lead qualification and conversion
Appointment booking via Calendly or Google Calendar
CRM or email marketing integration (HubSpot, Mailchimp, etc.)
Lead scoring — hot, warm, and cold prospect identification
Also includes: Up to 75 FAQs with AI-trained responses · 2 rounds of revisions
Delivery: 10–14 business days

Mastery

For businesses operating across multiple channels that need custom AI training and e-commerce integration.

$3,997

Everything in Growth, plus:
Multi-channel deployment — website, Messenger, WhatsApp, Instagram
AI intent recognition for complex queries and contextual understanding
E-commerce integration (Shopify, WooCommerce) with order tracking
Personalised product recommendations based on customer queries
Also includes: Custom AI training on your documents and knowledge base · Multi-language support (English + 1 additional language) · 3 rounds of revisions
Delivery: 14–21 business days

Optional enhancements

Flexible AI plans built around your business.

How we build and launch your chatbot

We take your AI chatbot from concept to launch, creating intelligent conversations that understand customers, capture leads, and boost engagement while aligning with your business goals.

Understand Your Operation

We map your most common customer interactions, identify where enquiries are currently dropping off, and define exactly what your chatbot needs to handle.

Design Conversations

We write conversation flows that sound like your business — your tone, your terminology, your answers. Callers and visitors get a consistent experience every time.

Train and Integrate

We train the chatbot on your actual FAQs, services, and business information, then connect it to your calendar, CRM, or booking system so it can take action — not just answer questions.

Test and Optimise

Before go-live, we test every conversation flow against real scenarios. After launch, we monitor performance and refine responses so the chatbot keeps improving with every interaction.

What sets a Vertuvo agent apart

Most AI tools automate. Vertuvo agents represent.

Accuracy in every response

Your agent gives the right answer to the right person at the right moment — not a scripted approximation, but a response trained on your actual business information.

Consistent availability

AI agents operate 24/7 across calls, chats, and messages, so your business never misses an opportunity and customers always feel attended to.

Seamless escalation

When an interaction needs a human, your agent hands it over with the full conversation context attached. Your team picks up knowing exactly what's been said and what the customer needs.

Intelligent qualification

Leads are automatically assessed and prioritised, helping your team focus on high-value opportunities while ensuring no potential customer slips through the cracks.

Adaptive learning

Our AI agents continuously learn from each interaction, improving their responses, handling complex scenarios, and becoming more effective over time.

Time back for your team

Repetitive enquiries, after-hours messages, and routine follow-ups are handled automatically — so your team spends their day on work that actually needs them.

What our clients say

In their words, not ours.

"Before Vertuvo we were responding to new enquiries within 24 to 48 hours — by which point half of them had already moved on. Now every enquiry gets a response within minutes. We've seen a 40% increase in leads that actually convert to a first conversation."

"We were manually handling around 60 support requests a week. Within three weeks of deploying Vertuvo, our team was only touching the ones that genuinely needed us — about 15. The rest were resolved automatically. Our response time went from hours to seconds."

"Our follow-up rate on online enquiries went from about 60% to 100% — we weren't missing anything any more. In the first month we attributed four additional sales directly to after-hours enquiries the chatbot captured that we would previously have missed entirely."

"We were losing leads on Instagram and WhatsApp because nobody was monitoring them consistently. Vertuvo covers all three channels now. Our lead volume is up 35% and our team hasn't grown — the agent handles the first conversation and hands off only the qualified ones."

"We were looking at hiring a second support person to keep up with volume. We deployed Vertuvo instead. Our existing team now handles the same enquiry volume with 12 fewer hours of manual work per week — and response times have actually improved."

"Parent enquiries used to pile up overnight and we'd spend the first hour of every morning working through them. Now they're handled the moment they come in. Our parent satisfaction scores improved noticeably in the first term and admin time dropped by around eight hours a week."

Your customers are reaching out right now. Make sure someone answers.

Every enquiry that doesn’t get answered in time is a lead your competitor picks up. Vertuvo makes sure that doesn’t happen — across calls, messages, and chat, day and night.