Every call answered. Every caller heard. Around the clock.

Your Vertuvo voice agent answers every inbound call, qualifies the enquiry, books the appointment, and escalates anything urgent — all before your team even picks up their phone in the morning. No voicemail. No missed leads. No exceptions.

Hi, I want to schedule an appointment.

I can help with that. What date and time work best for you?

Listening...

Your phone line, working harder than ever

Most businesses lose a third of their inbound calls to voicemail, busy signals, or after-hours silence. A Vertuvo voice agent closes that gap — answering every call, guiding every caller, and capturing every lead, regardless of the time or how busy your team is.

What happens when a call comes in at 10pm on a Sunday?

The caller gets a professional, helpful response within seconds. They’re asked what they need, given the information they came for, or booked directly into your calendar. If it’s urgent, your team gets a notification with the full conversation. By the time you open your phone on Monday morning, every after-hours caller has already been handled.

Book an opportunity mapping session and find out what’s right for your operation.

Choose the right plan for your business

Every plan includes a complete build, voice training on your business information, integration with your booking or CRM system, and a testing period before go-live. Pricing starts from the amounts shown — book an opportunity mapping session to get a fixed quote scoped to your business.

Foundation

For service businesses that need every call answered and every appointment booked — automatically, around the clock.

$2,297 AUD

Core Capabilities:
Inbound call handling, single business line
Appointment booking via Calendly or Google Calendar
FAQ answering, up to 20 responses
Daily or weekly call summary reports
Also included: AI call routing · Voicemail-to-text with email delivery · 1 round of revisions
Delivery: 7–10 business days

Growth

For growing businesses that need outbound follow-up, lead qualification, and CRM integration across multiple lines.

$4,497 AUD

Everything in Foundation, and:
Outbound call handling — lead follow-up and reminders
Lead qualification: hot, warm, cold scoring
CRM or booking system integration (HubSpot, Zoho)
Up to 3 phone lines
Also included: FAQ handling up to 50 responses · AI call transcription and searchable logs · 2 rounds of revisions
Delivery: 10–14 business days

Mastery

For businesses managing complex call workflows across multiple systems, languages, and integrated platforms.

$9,497 AUD

Everything in Growth, plus:
Complex workflow automation — qualify, book, follow-up in sequence
Multi-language call handling (English + 1 language)
Multi-system integration — CRM, ERP, payment gateways
Outbound campaign calls — appointment setting and renewal reminders
Also included: E-commerce order status over calls · Real-time data lookups · 3 rounds of revisions
Delivery: 14–21 business days

Optional enhancements

Flexible AI plans built around your business.

How we build and launch your voice agent

From your first conversation with us to a live agent answering your calls — we handle the entire build. You tell us how your business handles calls today. We build something better.

Understand Your Operation

We map your inbound call types, identify where calls are currently being missed or mishandled, and define exactly what your voice agent needs to handle — and when to escalate to your team.

Design Conversations

We script conversation flows that sound like your business — your tone, your pace, your terminology. We also define your agent’s voice, name, and personality so every caller gets a consistent, professional experience.

Train and Integrate

We train the agent on your actual call scenarios, FAQs, & escalation rules, then connect it to your calendar, CRM, & phone system so it can book appointments, log calls, & transfer when needed — without your team lifting a finger.

Test and Launch

Before go-live, we run the agent through real scenarios — including edge cases & difficult questions. You call your own number & hear it in action before a single customer does. After launch, we monitor performance & refine responses.

What sets a Vertuvo agent apart

Most AI tools automate. Vertuvo agents represent.

Accuracy in every response

Your agent gives the right answer to the right person at the right moment — not a scripted approximation, but a response trained on your actual business information.

Consistent availability

AI agents operate 24/7 across calls, chats, and messages, so your business never misses an opportunity and customers always feel attended to.

Seamless escalation

When an interaction needs a human, your agent hands it over with the full conversation context attached. Your team picks up knowing exactly what's been said and what the customer needs.

Intelligent qualification

Leads are automatically assessed and prioritised, helping your team focus on high-value opportunities while ensuring no potential customer slips through the cracks.

Adaptive learning

Our AI agents continuously learn from each interaction, improving their responses, handling complex scenarios, and becoming more effective over time.

Time back for your team

Repetitive enquiries, after-hours messages, and routine follow-ups are handled automatically — so your team spends their day on work that actually needs them.

What our clients say

In their words, not ours.

"Before Vertuvo we were responding to new enquiries within 24 to 48 hours — by which point half of them had already moved on. Now every enquiry gets a response within minutes. We've seen a 40% increase in leads that actually convert to a first conversation."

"We were manually handling around 60 support requests a week. Within three weeks of deploying Vertuvo, our team was only touching the ones that genuinely needed us — about 15. The rest were resolved automatically. Our response time went from hours to seconds."

"Our follow-up rate on online enquiries went from about 60% to 100% — we weren't missing anything any more. In the first month we attributed four additional sales directly to after-hours enquiries the chatbot captured that we would previously have missed entirely."

"We were losing leads on Instagram and WhatsApp because nobody was monitoring them consistently. Vertuvo covers all three channels now. Our lead volume is up 35% and our team hasn't grown — the agent handles the first conversation and hands off only the qualified ones."

"We were looking at hiring a second support person to keep up with volume. We deployed Vertuvo instead. Our existing team now handles the same enquiry volume with 12 fewer hours of manual work per week — and response times have actually improved."

"Parent enquiries used to pile up overnight and we'd spend the first hour of every morning working through them. Now they're handled the moment they come in. Our parent satisfaction scores improved noticeably in the first term and admin time dropped by around eight hours a week."

Your customers are reaching out right now. Make sure someone answers.

Every enquiry that doesn’t get answered in time is a lead your competitor picks up. Vertuvo makes sure that doesn’t happen — across calls, messages, and chat, day and night.